Customer Reviews

"Dear Salome, I would like to thank you so very much for all you did to organise our trip to Zanzibar. It was THE MOST FANTASTIC holiday EVER. Our whole family from 4 year old Kelsey to Tim at 73 had a ball. The hotel was wonderful, clean, spacious and so welcoming. The views were mind blowingly beautiful and the staff, each and everyone of them, welcomed us with huge smiles every day and looked after our every need. The rooms were well appointed and clean and comfortable. We were so lucky to have three rooms next to each other and on the beach. The only very tiny fault we found was a lack of towel rails in the bathrooms. We all loved every moment of our stay and were ALL very sad to have to leave. I just hope we can afford to go back again one day but if we cant we will always remember the best holiday ever and such a special 70th birthday celebration for me. Mango airlines was on time, comfortable and a pleasure to fly with too so the whole package was one we will rave about to all our friends and we just hope that some of them may be able to do the trip too one day. Thank you Salome. Very best regards, Robin F. and family"

Robin F., September 2015 · Karafuu Beach Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Dear Nastassja We were looking to go on a vacation to Mauritius during the month of August. It was by pure chance that we came across Nastassja S. on the internet. What a find! Nastassja is to be highly commended for her warmth and excellent service! We all so enjoyed 10 unforgettable days in absolute Paradis! I have no hesitation in recommending Nastassja to anyone. Thanking you all."

Anne G., September 2015 · Paradis Beachcomber Golf Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Good day I would really like to thank you for an amazing stay. We had 2 rooms from 15th to 22nd August, room 311 and 312 and overall our experience was superb. From the quick and efficient check in to the rooms and resort. The restaurant was also above expectation. My favourite part of the holiday tho were the staff....wow what amazing people! And such a positive attitude to their work and customers. I would like to mention a few and sincerely hope you will forward this on to them: Florence - that pizza snack that you brought with the cocktails hit the spot every evening! But nothing was a pleasant as your smile and sense of humour. Thank you Fatma - you have the nicest demeanor even when standing over that hot stove making endless eggs every morning to everyone's specific order...I don't know how you do it but it started every day with a smile. Thank you Mohamed - the endless supply of cocktails and Kiilimanjaro beer and lets not forget the Mosquito's for the girls!!! And always a smile and pleasant comment. You never stopped walking that beach and we never got thirsty or ignored. Thank you Marlon, Yohana - you kept the food on the beach flowing and always willing to go the extra mile Nchama - even falling down the stairs didn't stop you from producing the best Diamond Reef cocktails and coffee at the pool! Thanks for the smiles and speedy service Agatha, Neema and Zeena - thanks for the wonderful service and always smiling and being helpful. We were a big table and you always managed. The rooms were well maintained and always clean - thanks Kudija! The private beach was AMAZING and the security ever present but unobtrusive...Thank you! I walk the beach both sides of the resort for quite a way and I can categorically state that La Gemma has the most beautiful beach and surroundings. Well done! Just one thing for maintenance and something I have to do at home, the shower head spouts get blocked with mildew or even calcified...all you need to do is brush over them with a finger nail or soft brush and the water sprays down hard and straight again. Otherwise the showers were great! Overall a fantastic experience and I have told everyone I know!!! I truly hope to be back soon! Kind regards Jackie P."

Jackie P., August 2015 · Riu Hotel La Gemma D'ell Est

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Good evening, Salome! Just few lines to thank you again for all the help you have offered in organising our holiday. My sister and I had a dream holiday. Kilindi was everything they said they are and a bit more. Here are some photos to show some of the splendour we encountered at this exquisite establishment! Kind regards Daniela C."

Daniela C., August 2015 · Kilindi Zanzibar

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Cian Soos jy kan sien het ek so lekker gerus dat ek nou eers by my mails uitkom. Dinarobin was wonderlik en ek dink ons het ons Mauritius huis gekry! Ons kyk al klaar hoe kan ons dit volgende jaar weer laat maak werk. Die family suite was net wonderlik en die weer kondisies vir ons en vir Johan se windsurfing fantasties. Ons was elke dag in see en swembad, dit het my regtig verbaas vir hierdie tyd van die jaar. Die kinders het dit gelove! Kan Beachcomber dit dan vir my refund - ons het obviously nou klaar die hotel betaal. Dankie vir al jou moeite in hierdie verband. Groetnis"

Sylvia B., August 2015 · Dinarobin Beachcomber Golf Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Cian, We had a great time at Club Med. There was so much to do and always something going on. The staff and management were so helpful and your sister Tegan is an awesome lady. The energy and enthusiasm around the resort was so special. Nadia the chief is a human Dynamo. The food was like something off Master Chef. My wife normally eats like a sparrow but managed to put on 4kg which really she needs. We managed to win the Saturday night dance competition ( I think it was a Sympathy Vote ) and we got medals for Archery ! Margaret was ably assisted by Donna the instructor and my crowning glory was to miss the Target entirely and embed the arrow in the supporting frame. This was after I told Donna on registration that my name was Hood, Robin ( Robin Hood ). We ( I ) are already thinking about our next visit and believe me it will be booked with you and Exotic Vacations. Thank You."

Tom R., August 2015 · Club Med La Pointe aux Canonniers

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Esmari, A big “Thank you” to you and your team! We had a fantastic, thoroughly enjoyable time. Everything went smoothly, from check-in to check-out, and we would definitely recommend Exotic Vacations to anyone. As with the questionnaire I filled in on departure, all I can say is excellent, excellent, excellent!!!! Really it was, from the moment we arrived there, everything exceeded our expectation! The Hotel itself is a very beautiful, warm, tidy, professionally run establishment, my wife & I would really like to extend our sincerest gratitude to the staff & management for their hospitality & for making us feel very welcome. I hope the few photos I attached, does it justice, I can’t attach more, because I’ve got a cocktail in my hand in almost everyone. I hope this helps, please do not hesitate to contact me if you require more specific information."

Shaun C., July 2015 · Emeraude Beach Attitude

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Dear Esmari Thank you for your mail. All went VERY well. Loved the resort, the staff were all very helpful, friendly and REALLY spoiled us. Facilities at the resort absolutely fantastic! The children had a magnificent time and rated it their best holiday EVER! From a resting point of view, the resort is big enough to allow you enough space to get away from the night activities (which was a bit noisy at times if you were not part of the festivities), the spa was fantastic and ample opportunity to relax whilst the children were being entertained. The resort was close to the airport which was so convenient! The food was healthy, delicious and always a huge selection to choose from. (The night activities were enjoyable, nothing wrong with their entertainment.) I’ll definitely recommend the resort to everybody, not just patients in need of a break. The resort caters for absolutely everybody and the staff treated everybody like royalty. The time flew by unfortunately, as all good things do! Thank you again for your kind assistance. The whole experience has been very positive, easy, convenient and super fantastic from my first enquiry, booking, right through to getting home safely again. Thank you."

Jacquelene V., July 2015 · Preskil Island Resort

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"All went VERY well. Loved the resort, the staff were all very helpful, friendly and REALLY spoiled us. Facilities at the resort absolutely fantastic! The children had a magnificent time and rated it their best holiday EVER! From a resting point of view, the resort is big enough to allow you enough space to get away from the night activities (which was a bit noisy at times if you were not part of the festivities), the spa was fantastic and ample opportunity to relax whilst the children were being entertained. The resort was close to the airport which was so convenient! The food was healthy, delicious and always a huge selection to choose from. (The night activities were enjoyable, nothing wrong with their entertainment.) I’ll definitely recommend the resort to everybody, not just patients in need of a break. The resort caters for absolutely everybody and the staff treated everybody like royalty. The time flew by unfortunately, as all good things do!"

Jacquelene V., July 2015 · Preskil Island Resort

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Dear Salome, I trust that this finds you well ~ I wanted to write to you to thank you for your help and advice in booking a truly remarkable holiday for us in Zanzibar. Malcolm and I thoroughly enjoyed the 7 nights we had on this island paradise. Our time in Stone Town was exciting with all the different sights and sounds, the buildings and culture. Zanzibar Palace Hotel, managed by Jelle and his support staff was wonderful, I loved the typical Zanzibari décor and being right in the middle of the old town. The service was first class, as we had changes to our schedule with Safari Blue and Jelle & team went out of their way to advise of the changes. Each evening Jelle was happy to advise us of local restaurants to try and when Malcolm left his driver’s licence behind on check out, again Jelle went the extra mile to ensure it was safely returned to us in Nungwi. Zanzibar Palace Hotel is a top recommendation for us. Langi Langi in Nungwi was also a delight, the location, brilliant. Rooms good, large and comfortable. Sele [Rastaman] the manager and staff were incredibly helpful and kind ~ really the “host with the most”! The food was delicious. We were able to take trips organised from the hotel for snorkelling and sunset dhow cruises. What really set this hotel experience apart for me is the fact that it is a community owned and operated venture which does make the experience personally more meaningful. The highlight for Malcolm and I that really needs to be mentioned is the service we received from Travel Zanzibar & Safaris, Jefferson and his team, in particular Salum. As you know we spent a lot of time with this tour company, as they were responsible for all our in-country transfers as well as the 3 tours, Stone Town, Spice and Safari Blue. Stone Town with Salum was really stand out ~ we expected 1 ½ hour tour that ending up +3 hours and with ice creams in the gardens. Salum is so knowledgeable and insightful. He was a delight, in fact we ended up requesting he drive us as much as possible as we thoroughly enjoyed our discussions. One piece of feedback which you might be able to use for clients and the operator, the Safari Blue experience was terrific, very enjoyable ~ I’m glad we did it at the beginning of the holiday before we snorkelled at Mnemba Atoll, as the snorkelling in the north was superior and much cheaper. The real point is that the toilet facilities on the island where Safari Blue takes guests for lunch are flushing toilets ~ however, there is no way to actually flush the loos and it is not only disgusting and smelly I’m sure it could be a health risk. Apparently the toilets have been like this for ages and of course as guests you are unaware of this until halfway through the excursion and actually on the island and having paid for the tour. So it would seem that the operator is getting away without paying for new ablution facilities but still taking unsuspecting guests there! Malcolm and I had a very happy holiday and I would return in a heartbeat! Once again, many thanks for your help with all the bookings. Best wishes"

Malcolm R., July 2015 · Langi Langi Beach Bungalows

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Dear Salome, I trust that this finds you well ~ I wanted to write to you to thank you for your help and advice in booking a truly remarkable holiday for us in Zanzibar. Malcolm and I thoroughly enjoyed the 7 nights we had on this island paradise. Our time in Stone Town was exciting with all the different sights and sounds, the buildings and culture. Zanzibar Palace Hotel, managed by Jelle and his support staff was wonderful, I loved the typical Zanzibari décor and being right in the middle of the old town. The service was first class, as we had changes to our schedule with Safari Blue and Jelle & team went out of their way to advise of the changes. Each evening Jelle was happy to advise us of local restaurants to try and when Malcolm left his driver’s licence behind on check out, again Jelle went the extra mile to ensure it was safely returned to us in Nungwi. Zanzibar Palace Hotel is a top recommendation for us. Langi Langi in Nungwi was also a delight, the location, brilliant. Rooms good, large and comfortable. Sele [Rastaman] the manager and staff were incredibly helpful and kind ~ really the “host with the most”! The food was delicious. We were able to take trips organised from the hotel for snorkelling and sunset dhow cruises. What really set this hotel experience apart for me is the fact that it is a community owned and operated venture which does make the experience personally more meaningful. The highlight for Malcolm and I that really needs to be mentioned is the service we received from Travel Zanzibar & Safaris, Jefferson and his team, in particular Salum. As you know we spent a lot of time with this tour company, as they were responsible for all our in-country transfers as well as the 3 tours, Stone Town, Spice and Safari Blue. Stone Town with Salum was really stand out ~ we expected 1 ½ hour tour that ending up +3 hours and with ice creams in the gardens. Salum is so knowledgeable and insightful. He was a delight, in fact we ended up requesting he drive us as much as possible as we thoroughly enjoyed our discussions. One piece of feedback which you might be able to use for clients and the operator, the Safari Blue experience was terrific, very enjoyable ~ I’m glad we did it at the beginning of the holiday before we snorkelled at Mnemba Atoll, as the snorkelling in the north was superior and much cheaper. The real point is that the toilet facilities on the island where Safari Blue takes guests for lunch are flushing toilets ~ however, there is no way to actually flush the loos and it is not only disgusting and smelly I’m sure it could be a health risk. Apparently the toilets have been like this for ages and of course as guests you are unaware of this until halfway through the excursion and actually on the island and having paid for the tour. So it would seem that the operator is getting away without paying for new ablution facilities but still taking unsuspecting guests there! Malcolm and I had a very happy holiday and I would return in a heartbeat! Once again, many thanks for your help with all the bookings. Best wishes"

Malcolm R., July 2015 · Zanzibar Palace Hotel (Stone Town)

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Salome Just wanted to thank you for helping us with a perfect honeymoon. Had a really great time and were very happy with the hotel, transport and everything the trip entailed. Thank you so much and will hopefully be in touch for another trip soon. We will definitely be going back to Zanzibar. Loved it. Thanks so much Lisa and Stavros."

Lisa S., June 2015 · Dream of Zanzibar

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Nastassja Sjoe, maar Ephelia is stunning Ons Geniet ons gate uit! Baie dankie !"

Ronelle P., June 2015 · Constance Ephelia Resort

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Salome, i hope that you are well. I just wanted to give you feedback on Dream- it was magnificent- what an amazing hotel with excellent facilities and staff. Thanks so much we really enjoyed it. Amanda T."

Amanda T., June 2015 · Dream of Zanzibar

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Salome, We’re back home, safe and sound! Thank you very much for all the arrangements you made for us. The trip was amazing and the 7 days away were good for the body, mind, heart and soul .. pure relaxation balanced with exciting excursions; added to this, great service at Sea Cliff, fabulous Swahili hospitality, culture and fun!! I’ll be adding my comments onto Trip Advisor during the week as an amazing experience such as this definitely needs the due recognition! Thanks once again for all you did, it really is much appreciated! Kind regards Cathy"

Cathy M., June 2015 · Sea Cliff Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Cian. Hope you are doing great. Also want to say thank you for doing a superb job on recommending this holiday. It was stunning... Also thank you for going the extra mile with organising our room... We will definitely recommend you to all our friends and family.."

Nicolette F., June 2015 · Preskil Island Resort

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Morning Salome Well, we are back after our amazing little trip to Zanzibar. Thank you so much for recommending the Ocean Paradise Resort - it was incredible and we would most definitely love to return there. The rooms were lovely, food was delicious and the staff were amazing - so polite and friendly and most helpful. There are 2 people I would like to mention - firstly Salum who collected us from the airport and was also our spice farm and Stone Town guide. What a pleasant and knowledgeable young man! We would definitely recommend Salum and look forward to utilizing his services on our next visit to Zanzibar. I would also like to mention the host at the resort - David. What a character :) There was always a smile on this face and his interaction with the guests was fantastic. Salome, thank you for your very efficient service and helpful information in planning our trip. We will definitely make use of Exotic Vacations for our next holiday :) Kind regards Starla"

Starla G., June 2015 · Ocean Paradise Resort

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Heidi Ons het 'n ongelooflike lekker honeymoon by Lily Beach gehad. Alles was in een word awesome! Baie dankie aan Exotic Vacations en Lily Beach. Mr and Mrs S."

Rohlandt S., June 2015 · Lily Beach Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi, Net om jou te laat weet ons is veiling by Lily Beach. Ek sou nooit kon dink hierdie plek kan verbeter nie, maar dit is so waar beter as voorheen. Die kos is ongelooflik. Groete"

Annemarie W., June 2015 · Lily Beach Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Dear Cian We had a wonderful time in Mauritius - it was really a great holiday!! Just too short :-) I have to once again thank you for the arrangements, everything went very well. It was great flying with Air Mauritius, and it was great having the hotel transport being on time when we arrived and when we departed. We enjoyed ClubMed with all the activities for the children and although they mostly speak French at the Mini Club, our children - with Afrikaans as their home language and only starting to learn English - could still follow the activities! The people working with the children are really great at what they do!! My daughter is now in Grade 1 and she asked if we could stay in Mauritius forever, because she thought that the MiniClub was their school :-) And finally, the staff are really very friendly and helpful. I've read that quite a lot while I was doing research on Mauritius beforehand, and that was one thing that really stood out for me from the experience! I will definitely go back for another holiday and make use of your services again for the arrangements. It was truly one of the most memorable holidays that we've had. Thanks!!"

Estelle W., April 2015 · Club Med La Pointe aux Canonniers

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Dear Heidi and Linda Thank you for your email. Yes, we are back safe from our holiday. Constance Moofushi is "Heaven on Earth" for me..... It was fantastic. !!! The resort is very special to me. The island, the accommodation, the staff, the food is fantastic. We also had the best weather... We absolutely loved it. I am very sad to be back. The eight nights flew past in a flash....... Management has changed - the GM is now a german man, with wife and their baby on the island. He never once introduced himself to us. So that was a big change to the South African GM we met during our last stay ( and who had upgraded us ). But the rest of the staff was very good and we had a fantastic stay. Flying Qatar was excellent!!! The planes are new, the staff is fantastic. We had flat beds all the way... Very comfortable. Pink champagne, Godiva chocolates and all.... Landing in Doha is much better than Dubai - brand new terminal, no delays, no changing terminals etc. it was a very good experience and my sister confirms that Qatar is as good as Emirates, (if not better) on this route. I am dreaming of this every night and hope to return soonest. I thank you very much for arranging this trip. You did a great job. Thank you! Warm regards"

Daniela H., April 2015 · Unknown

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Goeie môre Cian Ons is terug van die lekkerste gesinsvakansie ooit!! Ons week in Mauritius by Le Victoria was eenvoudig wonderlik, jy was reg! Alles was so perfek gereël, die kamers fantasties en die hotel met alles wat daar is om te doen en sien, ongelooflik! Natuurlik het ons te veel geëet, te lank in die son gelê en al die cocktails probeer! Die vriendelike kelners het lekker geskerts, hulle sê: “ First you turn lobster then Mauritian!” Baie dankie vir al jou geduld met my honderde vrae, en kalm en deeglike manier waarop jy op elkeen geantwoord het. Jou aandeel in hierdie wonderlike ondervinding moet nie onderskat word nie, en daarom wil ons opreg dankie sê vir jou hulp! Ek sal nooit iemand anders gebruik nie, jy en julle groep is “amazing”! Groete tot ons volgende anvontuur!"

Fransisca Z., April 2015 · Victoria Beachcomber Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Cian Dit was ongelooflik lekker gewees. Ons het dit baie geniet. Alles was in plek gewees. En baie belangrik ons hoef ons oor niks te bekommer het nie. Baie dankie vir al jou moeite ons waardeer dit opreg."

Wilna R., April 2015 · Baan Samui Resort

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Cian, Our holiday was fantastic. Thank you for all the arrangements. Everything was perfect!"

Desmond M., April 2015 · Paradis Beachcomber Golf Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)