Customer Reviews

Rated 4.9 out of 5 by about 700 clients after their holidays (763 ratings, 2005-2019), and 9.7 out of 10 for our consultants (2017-2024).

What our clients said after their holidays

Beachcomber Tours' number-one agency in South Africa for nine consecutive years, 2008 to 2016. Written by our clients after they came home, newest first: first name and surname initial, and the month they wrote.

Showing 313-336 of 730 reviews.

"Dear Heidi and the Exotic Vacation Team, we had a wonderful trip to Zanzibar. Langi Langi was amazing. The rooms were comfortable, the staff friendly and helpful, the food amazing and the views OUT OF THIS WORLD !! The owner Sella is a fantastic host and helped us arrange trips to Stone Town and Mnemba Island. My only critique would be the breakfasts, which we found to be quite boring and sometimes not tasty. Thank you for organising an amazing get away that we will always remember fondly. Regards, Tarryn R."

Tarryn R., January 2012 · Langi Langi Beach Bungalows

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★☆ (4 out of 5)

"Hallo Heidi Ons is terug van vakansie, en nou moet ons weer werk sodat ons weer kan gaan vakansie hou. Ons het Le Mauricia vreeslik geniet. Ons kon sien dis nie Shandrani nie, maar die kamers was eintlik lekkerder en die strand beslis beter, en ons het die dorpie in Grand Baie vreeslik geniet, en selfs 'n cocktail of twee by een van die plekkies gedrink. Die kos was heerlik en ons het HEELTEMAL te veel geeet. Kersfees was heerlik daar en Riaan het selfs 'n persentjie van kersvader gekry. Ons het elkeen 'n fotoboek van Mauritius in ons kamer gekry vir kersfees. Vreeslik dankie, alles was perfek gereel, al wat ons kan se is Dankie! Ons praat weer met julle! Vriendelike groete Ronel H. en al die aanhangsels!"

Ronel H., January 2012 · Mauricia Beachcomber Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"thank you Esme and Exotic Vacation Team for an amazing honeymoon holiday!!!! we got married on 17-12-2011 and jetted off to zanzibar on 18-12-2011. as you can expect we were quite tired when we arrived at the AMAZING Ocean Paradise Resort and you guessed what we did first....yes, hit the pool bar!!!! The weather was awesome, the staff made us feel at home and yet like royalty- they are so very friendly, the food- wow, where do we start with the food...really really good doesnt do it any justice- we promise it was devine. We had a blast of a time at the resort- from the massages at the spa, the cocktails of the day, entertainment every day (i learnt swahili), our tours we took through Zanzibar- we are already planning our next trip...and bringing a few friends!!!! Thanks again for a wonderfully exotic vacation... kim bastian :-)"

Kim S., January 2012 · Ocean Paradise Resort

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"What a beautiful holiday-thank you to Exotic Vacations-it was truely exotic. It was my first time flying with 1time Airlines and I was very impressed. The 1time staff was very friendly and well organised - big thumbs up. Upon our arrival at Zanzibar airport, our shuttle was ready to take us to Sea Cliff and the driver kept the engine running to make sure we climbed into a cool car. Our reception at Sea Cliff made us feel very special. A cold towel to refresh and a beautifuly ice cold mango juice. For the duration of our stay I felt like a VIP, with the staff ready to assist and take your order. And so friendly. The food was delicious. I have never tasted so many different styles of fish. The excursion arranged by the hotel to Stone Town was enjoyable and informative. Our guide took us to a local market for spice shopping and to Memories for souvenier shopping-defintely the best place for that. We also went on a Safari Blue excursion for which Sea Cliff arranged our transport. Sailing on a dhow, snorkelling in the Zanzibar channel, swimming at a sandbank in the middle of an ocean, a seafood braai on an island and a taste of practically every exotic fruit on the island-what an experience. Our stay at Sea Cliff was beyond expectations and very relaxing. Also another thumbs up to 1time on our departure. We arrived a bit early for our flight scheduled for 13:10 but the friendly lady from 1time decided that we could fly on the earlier 11:40 flight, this was with 10 minutes to go before boarding time. I can't wait to decided on my next exotic vacation with Exotic Vacations. PS: Sea Cliff should be encouraged to advise guests as to exactly what is included in the All Inclusive Package upon arrival. At my departure, they wanted to bill me for cuppucino's as this was apparenlty not included - despite confirming with 2 managers that the only items we could not order from the menu was the Lobster & Seafood platter. However, when I raised this issue with the lady at reception, they apologised for the confusion and cancelled the amount."

Aaqilah B., January 2012 · Sea Cliff Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi, Zanzibar was AMAZING.We all had a great time.We really enjoyed our stay at Mtoni Marine.The staff was wonderful, very welcoming.The only problem we had was the cancellation of the flight at such short notice.It did throw us out a bit but we all had a great time"

Sasha H., December 2011 · Mtoni Marine

Our service: ★★★★☆ (4 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi, Ja ons veilig terug en woorde het ons nie, stomgeslaan oor dit wat ons daar beleef het!!! Dankie vir jul wyse raad om ons soontoe te verwys het!!! dink dis die naaste aan paradys hier op aarde. Sal vir jul foto"s stuur. Groete Dion en Erika"

Erika S., December 2011 · Sea Cliff Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hallo Esme Ons is terug na ‘n wonderlike vakansie. Alles het 100% gewerk, danksy julle uitstekende reelings. Groete en nogmaals dankie Elsabe"

Elsabe C., November 2011 · Diamonds Mapenzi Beach Club

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Ja, die lewe is deesdae hopeloos te gejaagd en ons kom nie by die belangrike dinge uit nie. Dinge soos om ‘n kort briefie aan jou te skryf net om dankie te sê. Dankie vir ‘n absolute fantastiese vakansie! Weereens het julle, soos die geval was met Switzerland, die C. familie voorgestel aan ‘n nuwe ondervinding. ‘n Eiland vakansie. Wie sou nou kon dink dat ek dit kan geniet om heeldag net op my rug te lê op die strand, met ‘n boek in die hand en ‘n dop in die ander? Ek is gewoonlik nie ‘n ou wat kan stil sit en niks doen nie. Daar moet alimmers een of ander aktiwiteit gedoen word, of ‘n bal moet geskop word, of ‘n fiets moet gery word, en so meer. Maar daar lê ek soos ‘n sleg stadsraad werker in die son en niks doen....wonderlik! Kyk gerus na die paar foto’s wat ek saam gestuur het. Met die intrapslag is ons asems weggeslaan deur die pragtige Le Victoria hotel. Die gasvryheid waarmee ons ontvang was en die op-die-hande-gedra gedrag van die personeel het ons so bederf dat dit ons met ons tuiskoms drie dae geneem het om te verstaan dat niemand vir jou ‘n drankie gaan bring as jy jou hande klap in jou eie sitkamer nie! By Le Victoria gebeur dit wel, en ons het soos konings geleef. Die kamers was ‘n absolute plesier – ruim, gerieflik en so na aan die strand dat mens kon sweer die seesproei gaan jou natspat in die nag. Ons het stilletjies besluit om altyd kamer nommer 120 te bespreek wanneer ons terugkeer... Die C. familie het hulle darem nie die heeltyd soos jellievisse gedra nie. Ons het ge-scuba duik, gesnorkel, skemerkelkies uitprobeer en soos wafferse seerowers op bootjies die oseaan ingevaar. Maar sekerlik die heel prettigste van ons ekspidisies was die motorfietse wat ons gehuur het. Twee scooters is opgespoor en die C. familie het hulle lewens in eie hande geneem deur die eiland te gaan verken teen ‘n verbysterende vaart. Mens kom gou agter dat jy in Port Louis moet ry soos die “locals”, ander gaan jy dit nie maak nie. Met Chantal agter op my vuurperd en Dylan saam met sy waaghals broer Byron, het ons soos ware Maurisiaane deur die verkeer gevleg, toeters geblaas, luidkeels gelag en geskree, terwyl ons resies jaag om te sien wie eerste deur ‘n gaping kan glip wat net groot genoeg is vir een scooter op ‘n slag! Port Louis se hawe en vars produkte mark was ‘n belewenis en ons het dit terdeë geniet om daar rond te drentel. Op ‘n ander dag het die seuns hulle scooter gebruik om dwars oor die eiland te ry en die oostekant te gaan verken. Die terugvoering het bevestig dat ons wel aan die beste kant van die eiland gebly het. Ons het ook die alombekende seiljag vaart na die naburige eilande onderneem, en dit was opsigself ‘n avontuur. Die dag wat ons die catamaran bespreek het was die winderigste dag in die seisoen, volgens ons jag se kaptein, met die gevolg dat ‘n Sondag uitstappie ontaard het in ‘n ware “open ocean yacht race”! Met die seile wat styf span, die takelwerk wat kreun en ‘n skipper wat beur aan die roer het ons golwe aangedurf wat soms oor die dek gespoel het. Ek en die seuns het dit geniet, terwyl Ma en die ander vroue gegil het asof ons boot se naam die Titanic was. Totdat my seuns naar geword het. Daarna het ek dit geniet, die vrouens het gegil en die seuns het opgegooi.... ‘n Absolute wonderlike dag se pret! Die hele familie het gewig opgetel, en niemand kan ons kwalik neem nie. Die geregte wat bedien was tydens ontbyt, middag- en aandete is eenvoudig van wêreldgehalte. Ons het ons bes probeer om van alles te probeer eet, maar dit het slegs veroorsaak dat ons na elke ete soos ‘n trop see leeus, totaal en al hulpeloos moes rondlê vir ‘n uur of twee todat ons weer soos mense gevoel het. Skandelik, maar lekker! Elke aand is die sonsondergang gevier met een of ander veelkleurige drankie en die soel aand temperatuur het net bygedra tot die salige gevoel wat so uniek is aan ‘n eiland vakansie. Dankie aan jou en jou span vir die reëlings en die professionele manier waarop Exotic Vacations weereens ons verwagtinge oortref het. Om Mauritius te kon ervaar soos julle dit vir ons beplan het, het bloot verseker dat ons nou gereelde besoekers gaan wees. Eers Zermatt, nou Mauritius, mooi so, Heidi, hou so aan! Baie groete! Dr. FRANS C."

Frans C., November 2011 · Victoria Beachcomber Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Esme & co! The trip was amazing and now we are engaged! Thanks!!! Regards Alexi Portokallis (Mr) Key Accounts Manager"

Sofia T., November 2011 · Neptune Pwani Beach

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"I wish I was clever enough to download photos!! We had a really wonderful time and it is somewhere that I would recommend to any one who needs r & r. Points 1. Try and talk your clients into the front rooms like we had. It really is worth much more than the R1000 extra.The others are such a schlepp to the beach and to the action. 2. There are 78 steps from the room to the dining room. Something to take into consideration for wheelchairs,pushchairs and the infirm. 3. Jefferson and Sulman our transfer drivers were absolutely wonderful.They really do need special mention. Caring,informative,good command of the English language and knowledgeable.Good clean cars as well. 4. The food was fresh and well presented but rather boring. There could be a bit of variety in this regard and there is no sea food on offer at all. There was fresh fish every meal. 5. The rooms,whilst not luxurious,were more than adequate and re stocked daily (including the very necessary bar fridge for ice cold water) 6. The staff are more than pleasant! Helpful and friendly. We had a wonderful time and I didnt hear any complaints from anyone. Kind regards, Nick and Deane N."

Deane N., November 2011 · Diamonds Mapenzi Beach Club

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi All , Thank you very much for everything our holiday was fantastic , AZANZI is awesome . We will load pics soon . Many thanks Ferial"

Ferial P., November 2011 · Azanzi Beach Hotel

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi everyone, Just wanted to say thanks for helping us organize the most amazing honeymoon ever!!! We really loved Zanzibar, it was beautiful, the weather was fantastic, the ocean and beaches were to die for and the hotel was stunning. We took hundreds of photos but I just attached a few  Thanks again!!! Mr & Mrs M. xxx"

Jani Z., November 2011 · Sea Cliff Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hello Heidi A bit delayed but I have to take the time to thank you for your help and arrangements. We had a wonderful time and both my husband and I agree that it is one of the most beautiful places we've been to. Dreams of Zanzibar ia a beautiful resort, set on a lovely beach. The service was great and staff very friendly. We were pleasantly surprised with a cake on our first night to celebrate our anniversary. Aside from the flight delay on Precision air (and not so great service by airline staff), we had a great time and the most memorable anniversary!. Thanks again. We are looking forward to booking our next holiday with EV. I will upload pics soon. Kind Regards Tricia"

Tricia W., October 2011 · Dream of Zanzibar

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Its was a great holiday and all arrangements were flawless"

Mark B., October 2011 · Sea Cliff Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Dear Heidi, We had a wonderful time in Zanzibar and everything went without a glitch. Thank you very much for all your arrangements ! Kind regards Yolandi d.P."

Yolandi P., October 2011 · Neptune Pwani Beach

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Taryn, It was absolutely fabulous!!!!! I have been meaning to send you an email but things have been a bit crazy at work. Honestly, your choice of the 3 hotels was brilliant and perfect for each occasion!! Everyone loved La Mauricia – the staff were so helpful and the all inclusive package was great!! Then the wedding – WOW is all I can say! The ladies there honestly did everything they could to make the wedding perfect – from the trip to Port Louis to the setting up for the ceremony and the dinner they were there all the time and did all they could to make all our wishes come true!! And Trou Aux Biches was absolutely stunning – again the hotel was so different from the rest but so amazing, especially all the variety we had with the 6 restaurants. All in all it was definitely money worth spent and everyone had such an amazing time!! Thank you so so much for all your help in making our wedding so perfect!! Bianca and Warren"

Bianca, October 2011 · Trou aux Biches Beachcomber Golf Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Taryn, It was absolutely fabulous!!!!! I have been meaning to send you an email but things have been a bit crazy at work. Honestly, your choice of the 3 hotels was brilliant and perfect for each occasion!! Everyone loved La Mauricia – the staff were so helpful and the all inclusive package was great!! Then the wedding – WOW is all I can say! The ladies there honestly did everything they could to make the wedding perfect – from the trip to Port Louis to the setting up for the ceremony and the dinner they were there all the time and did all they could to make all our wishes come true!! And Trou Aux Biches was absolutely stunning – again the hotel was so different from the rest but so amazing, especially all the variety we had with the 6 restaurants. All in all it was definitely money worth spent and everyone had such an amazing time!! Thank you so so much for all your help in making our wedding so perfect!! Bianca and Warren"

Bianca, October 2011 · Royal Palm Beachcomber Luxury

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Le-Mauricia Team. I have not had time to email yet. But After my visit to your hotel with the Pottas / Blades family for Warren and Bianca’s wedding. I have to say that I miss not being there everyday. You staff were amazing, the food was amazing, the chefs were friendly. The facilities were great. Never in the 25years I have been on this earth have I been treated as well as I was treated in your hotel and on your island. I would like to thank you for the great time I had and I will see you again in next year, I might just try a sister hotel. Have a great Thursday and keep up the great service Gerné (Journey)"

Bianca, October 2011 · Mauricia Beachcomber Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"It was by far the greatest holiday(It was actually our Honeymoon) EVER.... Firstly Heidi was very helpful and professional, even when I sent a E-mail on a Saturday I got a reply the same day. The booking was a easy and painless process. Really good job... The Mapenzi Beach Resort in Zanzibar is just awesome, white sands, blue oceans, Palm Trees and Cocktails. The staff was very nice, I learned quite a bit of swahili. Archery, windsurfing and other beach activities are free. All and all Excellent."

Gillis T., October 2011 · Diamonds Mapenzi Beach Club

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Heidi Thanks for a brilliantly organized holiday. The resort was beautiful and we had an amazing time... so much appreciated Regards Chantal"

Chantal P., September 2011 · Ocean Paradise Resort

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Heidi I just want to say thank you very much for organising our trip to Mauritius. It was, for the lack of a better word, spectacular! Really a once in a lifetime opportunity that deserves a revisit. I will definitely stay in touch and hope that you can help with our next travel arrangements. Best regards Guillaume"

Guillaume L., September 2011 · Constance Belle Mare Plage

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Our experience was a good one. The shuttle services was amazing and the tours that they offer were great. We did the spice tour, city adn prison Island tour and the blue safari. The blue safari is recommended number one from our experience, followed by the city tour and the spice tour. Zanzibar has such a rich history and it was great to enjoy the beaches but also learn about the mystery of the Island... the money was confusing a lot at first, because it feels like a lot but it goes by so quickly... but Zanzibar was really amazing..."

Matodzi A., September 2011 · Cristal Resort

Our service: ★★★★☆ (4 out of 5) · Hotel: ★★★☆☆ (3 out of 5)

"All went perfectly - thanks very much for organising it for us on such short notice"

Andy S., September 2011 · Sea Cliff Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Dear Heidi, We just had a fantastic holiday at the Ocean Paradise 12-19 Aug. The food was excellent,especially the evening buffet.The very professional resident band added to the romantic experience at dinner every evening. We stayed at the "upstairs" rooms at the back of the resort where the view of the palm trees, gardens and glimpse of the sea was very relaxing.I appreciate the the fact that the hotel has fencing to secure one"s privicy from the beach "traffic". The staff was very friendly and helpful. Communication was sometimes a problem but not a major issue. The artwork with towell and flowers on the bed surprised us every evening. Thank you again for all your arrangements.The Taxi driver to an from the hotel was very informative and friendly.O,before I forget,to me coffee will never be the sam after Tanzanian ground coffee! Regards, Herman and Sandra J."

Herman J., September 2011 · Ocean Paradise Resort

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)