Customer Reviews

"Thank you so much, had a wonderful time and would certainly go again. Too short of course and not ready to face reality. Angela v.d.S."

Angela S., March 2010 · Shandrani Beachcomber Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hello Esme Just a short note to let you know that we thoroughly enjoyed our stay at Beau Rivage (6 – 13 March) and feel that we can recommend the resort without the slightest hesitation. - Our room was clean, comfortable, beautifully decorated and had the most wonderful view. - The staff (in all departments) were always friendly, helpful and intuitive in anticipating our needs. - The meals at Rive Gauge were excellent and we so much appreciated the late dinner upon our arrival at 21:30 as well as the early breakfast before our departure. - The pool, garden and beach area were very well maintained – it was a pleasure to simply relax there. And if we needed some action, there was an excellent variety of water sports to choose from. - The wishes from staff, the card and cake on my birthday were really special – what a lovely surprise! There are so many positives that I couldn’t possibly list them all ..."

Andre R., March 2010 · Beau Rivage

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"We had a wonderfull time. The sea is great and the under water life is the best I have seen. I could spend almost all my time looking and swimming with the fishes. The country is poor and being without electricity has been a great drawback for many and there is no indication that it will change soon. The local people are frindly and surprisingly caring. Something you do not experience in SA. Our stay at Arabian Nights were excellent and from the feedback we got from tourists we met, better than mere expensive places. A surprise was the fresh flower decorations every day on our bed. (something we only encountered in 5 star establishments)"

Chris V., March 2010 · Arabian Nights

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"It was an absolute pleasure dealing with Heidi and your agency when doing our booking - thank you for making our experience a really great one (was amazed to receive the 3 emails before we left, just made it that much more special) and we will definitely be using Exotic Vacations when looking at any other trips we want to take. A big thank you to all who helped with our booking. Le Victoria was a really beautiful resort and we had a wonderful time, the room was huge and spacious and the people very friendly and helpful, food was amazing and we loved the La Casa restuarant where they go out of their way to make you feel really special. Our only complaint was with Matourco, not sure if this was just the rep we had, Jasmina or if it was the agency. We booked 2 trips with her, the first one a Catamaran trip to Iliot Gabriel, trip was great but the transfer to the Cat and back was a nightmare - they were supposed to pick us up at 8.30am and no-one arrived, only after finding Jasmina to question the non arrival of the transport did a taxi arrive 45 minutes later to collect us which delayed the entire trip for everyone else (apparently the transport forgot to collect us). The taxi then arrived late to collect us in the afternoon and tried to put 4 adults in the small taxi to take us back as he now had to collect 2 others as well, thankfully we met a German couple staying at the hotel with us who kindly allowed us to share their transport back to the hotel. Our 2nd trip was to Valriche for quad biking. Our transport was arranged for 7.45am which meant we spent 2 and a half hours being transported to Valriche (our driver informed us that normally we should have been collected by no later than 7.15am to avoid the Port Louis traffic, not sure why our transport was arranged for later) but then it started raining and we never even reached Valriche as the driver was informed as we were almost there to turn around as we could not do quad biking that day. We did get our money back and we do understand that it was not Matourco's fault that we could not do the trip but we ended up spending the entire morning driving there and back instead of leaving earlier and avoiding the very long journey there. After this we requested Jasmina to see if we could perhaps do quad biking at Casela, she was going to leave us a message on the Wed and we are still waiting for her to come back to us so all in all we were extremely disappointed in the service of our Matourco rep. This was the 3rd time we were in Mauritius and the fist time ever to experience this kind of service from a tour operator. But other than our bad experience with Matourco we had an absolutely wonderful time and would definitely recommend this hotel to anyone especially if you have children. Thank you again."

Jo-Anne L., February 2010 · Victoria Beachcomber Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"It was an absolute pleasure dealing with Heidi and your agency when doing our booking - thank you for making our experience a really great one (was amazed to receive the 3 emails before we left, just made it that much more special) and we will definitely be using Exotic Vacations when looking at any other trips we want to take. A big thank you to all who helped with our booking."

Jo-Anne L., February 2010 · Victoria Beachcomber Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★☆ (4 out of 5)

"Thank you very much for all your arrangements! We were well looked after and really had an amazing time. I will definitely recommend you and your company in the future. We have so enjoyed the vacation!! Tamassa was the best and the staff were absolutely fantastic!! There was not a day that we did not received the best advice and service from them, especially the staff at reception! We have enjoyed the South more than the other sides/areas of Mauritius, the climate and the beauty did it for us! Will be back and again the South!"

Patricia S., February 2010 · Tamassa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Thank you very much for all your arrangements! We were well looked after and really had an amazing time. I will definitely recommend you and your company in the future. We have so enjoyed the vacation!! Tamassa was the best and the staff were absolutely fantastic!! There was not a day that we did not received the best advice and service from them, especially the staff at reception! We have enjoyed the South more than the other sides/areas of Mauritius, the climate and the beauty did it for us! Will be back and again the South!"

Patricia S., February 2010 · Tamassa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"It was the most amazing holiday ever!! Mapenzi is absolute great in every way! Would surely recommend it to my friends any day!! Please keep me posted on your holiday specials throughout the year. Maldives will be our next destination. Thank you!!! Ruanda d.W."

Ruanda W., January 2010 · Diamonds Mapenzi Beach Club

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi there, We are back, and we had the most wonderful honeymoon ever! All the arrangements from the flights, accommodation at the Hotel etc was perfectly organised. Thanks for all your effort and the very professional service. We appreciate it. Jurika and Dirk G."

Jurika G., January 2010 · Canonnier Beachcomber Golf Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi, the 7 days at Le Tropical was excellent for me and my wife. As we was on honeymoon the hotel staff treated us special with champagne in the room and the special sitdown dinner on the 7th of January was very special. The staff alround was very friendly and their service was exceptional. The hotel and surroundings are beautifull and clean. The trips to the islands especially Cocos was a treat for us. The arrangements from excotic vacations was spot on Thanks to the team."

James M., January 2010 · Tropical Attitude

Our service: ★★★★☆ (4 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Heidi Ons is terug van mauritius vakansie en ek wou net vir jou BAIE BAIE dankie se , dit was 'n HEERLIKE vakansie!! Pearl Beach was great en ons 4 het ons gate uit geniet. Inteendeel , ons beplan al die reunion vakansie daar , en hoop om jou teen einde van die jaar te kontak om weer vir ons te reel!! Nogmaals dankie vir al jou moeite en harde werk om ons vakansie 'n sukses te maak , ek beveel jou aan by enige iemand en almal!"

Anri S., January 2010 · Pearle Beach Resort

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"We had an extremely enjoyable week at Coral Rock Beach Bungalows which was perfect for our family who are in the 18 - 21 year old range. We all loved the informality and 'laid-back' atmosphere and the friendly helpful staff. Our family took part in most of the activities and felt a day or 2 more would have been perfect. What a wonderful way to spend the Christmas week despite the lack of power on Zanzibar. Thank heavens for generators. All our travel plans were perfect and the staff at Exotic Vacations were always prompt to answer queries, even on Boxing Day! Many thanks to Stephnie and colleagues."

Gill W., January 2010 · Coral Rock Beach Bungalows

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★☆ (4 out of 5)

"Hi, We had an absolute amazing time!! Everything was organised so well and the place we stayed at was so beautiful!! The only problem was having no electricity for certain periods of the day and night! We did not have one good nights sleep as we woke up as soon as the generators were switched off at 2am as the heat was unbearable!! That was the only thing that put a dampner on the holiday and also the two italians that own the resort are very unfriendly and unapproachable."

Sian T., January 2010 · Paje By Night

Our service: ★★★★☆ (4 out of 5) · Hotel: ★★★★☆ (4 out of 5)

"My wife and i went to Mtoni Marine for our December vacation. All our bookings was done by Stephnie R. We had a wonderfull time at the hotel although there were no electicity on the island. Luckily the hotel had its own generator so we had some electricity at certain times. We stayed at Mtoni from the 5th until the 29th of December and just relaxed. The service at the hotel was excelent and we had no problems. We were on 3 trip, Stone Town, Jozani forrest and the spice tour. We organized the 3 tours through the hotel and had a guide that made the tour very pleasant and informative. The rest of the time we stayed at the hotel just to relax. Except for the electricity there is nothing that was at fault at this place, We will visit this island again and will be happy to stay at the Mtoni Marine again. A very big thank you to Stephnie as well as all the personnel at Mtoni Marine for a wonderfull holiday. Wish we could have stayed longer."

George B., January 2010 · Mtoni Marine

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"My wife and i went to Mtoni Marine for our December vacation. All our bookings was done by Stephnie R. We had a wonderfull time at the hotel although there were no electicity on the island. Luckily the hotel had its own generator so we had some electricity at certain times. We stayed at Mtoni from the 5th until the 29th of December and just relaxed. The service at the hotel was excelent and we had no problems. We were on 3 trip, Stone Town, Jozani forrest and the spice tour. We organized the 3 tours through the hotel and had a guide that made the tour very pleasant and informative. The rest of the time we stayed at the hotel just to relax. Except for the electricity there is nothing that was at fault at this place, We will visit this island again and will be happy to stay at the Mtoni Marine again. A very big thank you to Stephnie as well as all the personnel at Mtoni Marine for a wonderfull holiday. Wish we could have stayed longer."

George B., January 2010

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"My wife and i went to Mtoni Marine for our December vacation. All our bookings was done by Stephnie R. We had a wonderfull time at the hotel although there were no electicity on the island. Luckily the hotel had its own generator so we had some electricity at certain times. We stayed at Mtoni from the 5th until the 29th of December and just relaxed. The service at the hotel was excelent and we had no problems. We were on 3 trip, Stone Town, Jozani forrest and the spice tour. We organized the 3 tours through the hotel and had a guide that made the tour very pleasant and informative. The rest of the time we stayed at the hotel just to relax. Except for the electricity there is nothing that was at fault at this place, We will visit this island again and will be happy to stay at the Mtoni Marine again. A very big thank you to Stephnie as well as all the personnel at Mtoni Marine for a wonderfull holiday. Wish we could have stayed longer."

George B., January 2010

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"We had a fantastic time!!!"

EV client, January 2010 · Victoria Beachcomber Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"The service we received from Exotic Vacations was excellent - even whenwe wanted to upgrade to a fully inclusive package. Even our seats on the plane was pebooked which we thought were great! Le Victoria hotel is really what the pics on the site looks like. The rooms are spacious, the staff friendly and on top of this we had great weather. They have gone out of their way to make Christmas special.. Santa came and gave each child a present, 4 guys sang the whole Christmas morning, the restaurant were decorated accordingly and even the food mathced the theme. Every one also had to write a message on these got attached to balloons which we let go on the beach. All and all one of the best holidays we had. Thanks to everyone"

Kobus K., December 2009 · Victoria Beachcomber Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Heidi Ons groep van 18 is terug vanaf Le Canonnier. L., W., H., P. en B. families. Dit was baie lekker en almal het dit baie geniet. Pluspunte wat ons ervaar het: · All inclusive package – die kos en drank pryse by die hotelle is baie hoog. · Die twee suster hotelle – dit verskaf ‘n alternatief wat lekker afwisseling bied. · Die catamaran – ons het vanaf Shandrani hotel na Isle Aux Cerfs gevaar wat baie lekker was. Ons het nie terug gevaar na die beginpunt nie maar het van Isle Aux Cerfs met die bus terug gery na Le Canonnier – iets wat mense moet weet aangesien dit ‘n teleurstelling kan wees indien hulle dink hulle het nog ‘n terug vaart. · Le Canonnier – as oord is dit puik met goeie geriewe. · The Beach House – restaurant in Grant Baie, behoort aan ex Springbok vleuel Cabous van der Westhuizen, op die strand, puik kos, SA wyn, live musiek en redelik geprys. Negatiewe terugvoer: · Geen Ek sal weer Mauritius besoek maar sal dan ander areas en hotelle wil sien. Ek vind dit ‘n maklike bestemming om te besoek – geen visa en vlug is net 4 ure. Dankie vir jou insette en reelings. Beste Groete Neels L."

Cornelius L., December 2009 · Canonnier Beachcomber Golf Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Dear Exotic Vacations Thank you very much for arranging our Zanzibar holiday, also for arranging replacement accommodation at short notice following the fire at Fairmont Zanzibar. We were very happy with Neptune and would certainly recommend the hotel, but only if no diving trips are planned. Even though the Neptune hotel has a dive centre, they only do the bookings and you have to travel to Gemma D'el Est from where the boat departs, which of course costs extra, plus in-between dives I was not allowed to use Gemma's facilities (not even use a beach chair or get water from the bar). I found this disappointing as both hotels are part of the Planhotel-group, and this meant that I had to spend almost 3 hours in the dive shop without any refreshments, which marred the experience somewhat. But overall we can't complain and had a wonderful time. Best regards Arnold"

Arnold M., December 2009 · Neptune Pwani Beach

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"hi Exotic Vacations Team! What an incredible holiday! I just want to thank you all, in particular Heidi. I had an amazing time, everything was so well organised and went so smoothly. your efficiency and professionalism was outstanding. I will definitely be back to book another holiday soon! thanks so much again Michelle & Charlene"

Michelle C., December 2009 · Mauricia Beachcomber Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Great resort, great trip, very few hassles. Items that could be improved on - Travel arrangements. None of the Passport details or Frequent flyer information was supplied beforehand resulting in long delays at book-in. It was provided to travel agent beforehand and could have been given to airline as well - Serenity package not great. It is not comoparable with all-in packages at other resorts - Hotel can change Wdnesday seafood buffet at Horizon restaurant. It is quite embarrassing to be subject to an "eat as much as you like" evening - Service at resort is generally slow"

Willie L., December 2009 · Victoria Beachcomber Resort & Spa

Our service: ★★★★☆ (4 out of 5) · Hotel: ★★★☆☆ (3 out of 5)

"We really had a great time! Thank you so much for the good service and arrangements. The people in Zanzibar is so friendly, and everything is done with a smile. Our expectations were exceeded on every aspect. Even when we were taken to the lodge from the airport, we were surprised to realise that each couple gets its own mini-bus charter to the lodge. Small things like that was the order of the day for the week that we were there. The lodge itself is really nice and relaxing, with great environment to rest and relax. Furthermore, were the snorkeling and swimming with the dolphins spectacular and will really recommend this stay to anyone. Thank you for making our time so special. Kind regards Driaan & Carolina!"

Driaan R., December 2009 · Diamonds Mapenzi Beach Club

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi We actually stayed at le mauricia and not Le Canonnier Hotel as per your email. the service provided by Exotic vacations was excellent. i will definitely recommend to friends. My stay at Le Mauricia was awesome. The staff there were very friendly. Hotel was great. Location was excellent! the only problem encountered was lost baggage at the airport. My sister was without clothes etc for more than 2 days. but that is not the hotels or exotic vacations responsibility but the airlines. Thanks for everything! :)"

Tanweer H., December 2009 · Canonnier Beachcomber Golf Resort & Spa

Our service: ★★★★☆ (4 out of 5) · Hotel: ★★★★★ (5 out of 5)