Customer Reviews

"Hi Heidi, Thanks for arranging our trip to Belle Mare Plage. The Suite was fantastic and right on the beach. We really enjoyed our stay. Regards, Neil"

Niel K., October 2012 · Constance Belle Mare Plage

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Salome, We had a fantastic time, and all the arrangements went down 100%. We really enjoyed our time in Zanzibar, and Mtoni Marine was great (especially the restaurant). We’ll download some of our pictures on your website. Thanks so much for your recommendations and arranging everything. Kind regards, Adele"

Rosali F., September 2012 · Mtoni Marine

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Heidi We are back from our holiday at Trou Aux Biches. Thank you, it truly is a wonderful resort and we are so glad we took your advice. And the beach is definately one of the best I have seen. Kind regards,Tracy"

Tracy B., September 2012 · Trou aux Biches Beachcomber Golf Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"What an absolutely superb hotel - staff were fantastic, location was perfect and venue was absolutely amazing!"

Sandy B., September 2012 · The Z Hotel

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"We all had a fabulous time and definately recommend the hotel as well as your services.Thank you once again."

Rosali F., September 2012 · Mtoni Marine

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★☆ (4 out of 5)

"Dear Sir We visited Paradise Sun between 7 -14 September 2012 to celebrate our 30th wedding anniversary. We wanted to extend our stay but unfortunately it was fully booked. I just want to let you know how elated we were with the excellent and really outstanding service from all your staff that we encountered. My husband has travelled the world on business and he said it is the best treatment he EVER had, by far. All your staff were great, I do not know all the names. Julie was very sweet, Phillip is a star, William is so friendly, Moira? At la Dique is an angel. I do feel bad to single out Josepha but I think she is a diamond in your company. She is a magnificent person, ideal for the industry and very professional. I hope she is being rewarded for her outstanding work. I received excellent service from Esme P. at Excotic Vacations here in South Africa as well. I assume you do work hand in hand with them. She is very friendly, efficient and it was a pleasure to deal with her. Thank you once again and please thank all the staff. Keep up the good work and congratulations. Kind regards Nick and Karin v.d.M. South Africa"

Karin M., September 2012 · Paradise Sun

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Good Morning Yes we had fun and fun and fun. Thanks so much for a well organised tour. Shuttles were always on time, drivers polite and shared alot along the way. This trip was within my financial means and I missed out on nothing. The stay at Amaan Bungalows was good and oh what a view from all angles. Thanks once again for another sweet memory, in my life time. Regards Denise"

Monica & Denise F., September 2012 · Amaan Bungalows Nungwi

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Dear Salome, I read many reviews on The Palms before going there and had an impression that I would find the resort to be “good enough”. Travelling with my wife, I did not want to risk her being let down or disappointed as she is a “softer” traveller than I am. Having spent 4 days at The Palms I can now honestly report that it is quite the loveliest resort we have ever stayed at; we could not find fault with any aspect of the resort and, quite frankly, I would not even like to meet the type of people who did give critical or negative reviews of the resort. While were there, an American family, British couple and American couple were staying there too and they were in tears when they had to leave. My wife loved the fact that there is more than a kilometre of reef to explore at low tide and good swimming at high tide. This was definitely a plus; the contrast makes it very interesting. More than that, the rooms are faultless and beautiful, cuisine is absolutely superb, staff are excellent and I could go on ad nauseam. Suffice to say, we will definitely return. We had very good experience of and excellent service from Jefferson and his man Salum, arranging excursions, driving us around, walking us through Stone Town and the markets. They were always punctual, extremely willing and polite, very knowledgeable and very pleasant company. All in all, a superb trip and a holiday which my wife described as being the best she has ever had, so from that perspective worth every cent I spent. We wait and see what will happen to 1Time but it was encouraging to see the plane on the Johannesburg – Zanzibar route as full as it was. That does bode well and I hope that they can trim the loss-making areas of their operations sufficiently to stay afloat (or, airborne). One can only see the costs and complexities of trips to Tanzania and Zanzibar rising if 1Time stops flying. Many thanks. We will chat again in a year’s time. Best regards Mark P."

Mark P., September 2012 · The Palms

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"The vocation was fantastic but the flight from JHB to CPT on 1Time Flight T6 139 was not a pleasant experience. Cabin staff was unable or not willing to control an already intoxicated passenger in row 7E. I was in seat 7C He had ordered 4 beers at one time, interfering with passengers and then sold another 2 beers (6 in total for a 2 hr flight.) I complained to the cabin staff and was all but ignored. By this time I had enough managed to go and sit somewhere away from him. My partner who was opposite me in 7B said on landing he had dropped an aready open beer and it was rolling around spilling all over the place. It was not a pleasant end to an almost perfect holiday"

James D., August 2012 · Cristal Resort

Our service: ★★★★☆ (4 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Thank you for your assistance for us to get to Zanzibar. It was a good experience and quite enjoyable. Arabian Nights was fine and welcoming for us. Thabo N."

Hans N., August 2012 · Arabian Nights

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Dear Heidi, Seychelles was absolutely fantastic!!! The Sainte Anne is a fantastic property. We enjoyed every minute. I would like to mention a very special thank you to Norbert C. and Koogen V. They looked after us so well and made sure our stay was an unforgettable stay. The Sainte Anne will definitely see us again in the near future. Kind regards,Annemarie."

Annemarie W., August 2012 · Beachcomber Seychelles Sainte Anne Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi there Esme, Trust that you are well! We had an awesome time at Club Med. So what’s next for December, Seychelles, Maldives?? Regards - Newton"

Newton C., July 2012 · Club Med La Pointe aux Canonniers

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Amaan Bungalows is perfect if you are looking for simple, clean and something as close to the Zanzibar experience as possible. The staff are amazing, including the transfer staff. I felt welcome and at home. The food is great and the new pool is lovely. I would definitely stay there again. A good tip that someone gave me was to take tape for the mosquito nets as often there are holes - this was brilliant advice and as a result I had no hassles! I LOVED MY TRIP :)"

Andrea R., July 2012 · Amaan Bungalows Nungwi

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Our honeymoon experience was incredible and all the arrangements ran smoothly. Salome and the rest of the team at Exotic Vacations were very helpful, friendly and easy to contact. We stayed at Sea Cliff Resort and Spa which was a beautiful, comfortable and relaxing place. The staff of the resort was also very helpful and friendly. I definately recommend it:-)"

Nishaat M., July 2012 · Sea Cliff Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★☆ (4 out of 5)

"We had a wonderful holiday at Sea Cliff Resort & Spa, and also loved Zanzibar. Everyone, both at the resort and the locals were warm, welcoming and friendly."

Alison T., July 2012 · Sea Cliff Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★☆ (4 out of 5)

"We had a wonderful holiday. Salome was great in assisting us to choose the right package and deal for our vacation. Her advice was definitely spot on to our needs! The island is very rural, but all the people are very friendly and welcoming. Sea Cliff resort and Spa was definitely a good recommendation, Thanks! Very friendly staff and management. They go out of their way to make your stay as enjoyable as possible. We experienced personalized service from everybody. I would like to thank especially Riaan the manager. He always made time to chat with us and made sure we were having an exceptional stay. From the Trip planning side I have to say we were a bit disappointed. Everything going there was well arranged and we were informed of the $50 VISA fees. We were met by the driver outside the airport in Zanzibar which was great. The vehicle was comfortable and he got us to the hotel safely and relaxed. We were however never contacted during our stay by Exotic Vacations to see if all was well or to plan any excursions etc. A local Tourist Agent by the name of James was recommended by the Hotel and I have to say he was absolutely amazing. We enjoyed the excursions arranged by him thoroughly. Zanzibar’s coastal line is extremely beautiful. The coral reefs and marine life were out of this world! Even when our 8 year old daughter was stung by Blue Bottle Jellyfish he went absolutely out of his way to try and calm and help her. He literally carried her whole trip. Returning was an exercise in hope and faith. We had to contact Exotic Vacations to ensure we were picked up timely for the airport. Our flight was scheduled earlier (before the trip) but Exotic Vacations still had the pervious flight schedules. My wife had to phone several times to check up... The airport taxes were raised after we purchased our tickets. But nobody informed us we would have to pay in $15 per person for our flights back. Luckily one of the passengers I met on the first flight helped us out with the payment for the second flight... I was extremely embarrassed and this was not the way I wanted to end my vacation. All in all it was a pleasant, relaxing vacation. Thank you Exotic Vacations for a great holiday, but please don’t forget about the customers once they are there…"

Nic G., July 2012 · Sea Cliff Resort & Spa

Our service: ★★★☆☆ (3 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Dear Lisa I want to express my sincere thanks to you for arranging an epic holiday for myself and my family. I have been to Trou Aux Biches many times, but this was the ultimate best. The food, service, facilities, friendliness, the amazing hotel and beach was second to none. We will be making this an annual stop on our calendar. With thanks and appreciation. Leanne"

Leandra R., July 2012 · Trou aux Biches Beachcomber Golf Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"It was the best holiday we have ever had!"

Jan B., July 2012 · Shandrani Beachcomber Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"One of the best weeks of our lives. Beautiful resort. Great rooms, food, bars, service, scenery. Cannot wait to return next year. Great scuba diving and snorkeling. Nice walks along the beach to Kwenda and north to Nungwi village. Lots of pubs along the way. Tons of images but unfortunately too big to upload here."

Rico C., July 2012 · The Royal Zanzibar Beach Resort

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"We had an amazing holiday. Gemma is truly a wonderful resort. As much as the "African Experience " was different---- the resort , the service and the amazing setting was well worth the trip. This was truly the most fantastic and economical holiday that I have had.It was way better than Mauritius.The hotel,staff,beaches,tours,food and unlimited supply of drinks was amazing.I will be back. We had a great time. Thank You From Dr Vinesh M. & G. Family"

Vinesh M., July 2012 · Riu Hotel La Gemma D'ell Est

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"The assistance and support that I have received from the Exotic Vacations team have been unbelievable. My husband passed away two weeks before our planned holiday in Zanzibar as a result of an accident and Esme, Salome & Heidi have really walked the extra mile to assist me. Sea Cliff Resort & Spa is the perfect holiday destination - setting, service, food & staff. Highly recommended for anyone who wants to take time out."

Carin V., July 2012 · Sea Cliff Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"“SEA CLIFF ZANZIBAR HAS IT ALL!” Thank you Sea Cliff family for the RED CARPET treatment! This was our second trip to this amazing Island in just over a year and of course one is always apprehensive with a second visit just in case your expectations are set a little too high! Well, I was not disappointed. Sea Cliff delivered in every aspect. Outstanding service excellence from Riaan, Lucinda, Nima, Aiden, Allibaba, the Spa Ladies, House keeping, Food and Beverage Team and even the awesome choice of evening entertainment... the list goes on... The property is huge and very well designed. The resort is luxuriously decorated in soft hues of gold, soft white linen and dark brown leather couches capturing the rich Zanzibari culture! Watching the Sunset whilst sipping colourful cocktails in one of their three infinity pools makes you want to pinch yourself to make sure you are not dreaming! Once again, I have left my heart and soul in Zanzibar! Asante sana Sea Cliff - Asante sana! Marlene G."

Marlene G., June 2012 · Sea Cliff Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Hi Heidi Just to let you know that we had a fantastic time at Sugar Beach in April! The kids are counting the months until we can go next year! Please can you put me on a mailing list for specials during April 2013? Thanks Zelda"

Zelda H., June 2012 · Sugar Beach Mauritius

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)

"Many thanks for assisting us in organising our AMAZING trip to Zanzibar – we loved every single minute and the service that you provided was very professional – from our flights to our transfers to our accommodation – everything was just perfect! We’ll definitely contact you again in the future and I have already passed on your details to a few of our friends who are considering travelling! Many thanks again! CAMERON & SHONA"

Cameron & Shona R., May 2012 · Sea Cliff Resort & Spa

Our service: ★★★★★ (5 out of 5) · Hotel: ★★★★★ (5 out of 5)